Vacancy Details

Internal Applicants Only 

We are looking for a proactive Waste Operations Team Leader to join our Waste Services team. This is an exciting internal only opportunity to lead and manage the day-to-day delivery of the East Kent Waste Services Contract, ensuring high standards of service across both Folkestone & Hythe and Dover District Councils.

You will manage a team and provide leadership, coaching, and support to ensure effective contract monitoring, complaint resolution, and continuous improvement.

Key Responsibilities

• Oversee the monitoring and performance of the Council’s recycling, waste, and cleansing contract.
• Lead proactive and reactive inspections, investigations, and KPI reporting.
• Manage responses to service queries, complaints, and defaults within agreed timescales.
• Liaise with contractors and stakeholders to resolve issues and implement service improvements.
• Manage budgets and procurement for litter and dog-waste bins.
• Represent the Council at meetings with community groups and partner organisations.
• Support the Head of Waste Services with reports, policies, and contract development.

What We’re Looking For

• Degree-level education (ideally in Waste or an Environmental subject) or equivalent experience.
• 3–5 years’ experience in contract management.
• Strong knowledge of waste, recycling, cleansing, and environmental legislation.
• Excellent communication, problem-solving, and leadership skills.
• Competent IT skills (Microsoft Office).
• Ability to travel around the districts.

We have a hybrid working approach with an expectation that you will work from the DDC Offices in Whitfield, Dover at least two days per week.

While employed by Folkestone & Hythe Distirct Council the post holder will be seconded to (and line managed by) Dover District Council.  

For an informal discussion about this role please contact Ian Dudding (Head of Waste Services) by email: ian.dudding@dover.gov.uk or 01304 872049.

The closing date for receipt of completed applications is Monday 12^th January 2026 at 23:59

Interviews are due to be held w/c 19^th January 2026