Vacancy Details

Internal Applicants Only - Council Tax, Benefits & Welfare Team Leader

Employer:
Folkestone & Hythe District Council
Salary:
Grade F (£37,204 – £42,285 pro rata)
Location:
Civic Centre, Castle Hill Avenue, Folkestone, Kent, CT20 2QY / Flexible
Contract:
Permanent
Working Pattern:
Part Time
Hours:
22.2 per week (Wednesday-Friday) decreasing to 14.8 hours per week (Thursday-Friday) after 6 months.
DBS Check:
Yes
Closing Date:
26/02/2026 at 00:01
Reference:
GF01/26/331108
Folkestone & Hythe District Council

Internal Applicants Only 

Folkestone & Hythe District Council is looking for an experienced professional to join our Council Tax, Benefits & Welfare teams. If you’re seeking a part-time management role where your expertise makes a real difference, we’d love to hear from you.

About the Role
You’ll lead a team responsible for delivering accurate Council Tax administration, Housing Benefit and Council Tax Reduction processing, and excellent customer service. The role involves managing workloads, supporting complex cases, guiding staff, monitoring service performance and helping to improve ways of working across the service. 

What You’ll Bring
•    Strong knowledge of Council Tax and/or Benefits legislation
•    Several years’ experience in a Revenues/Benefits environment
•    Excellent analytical, communication and customer service skills
•    Confidence leading staff and managing competing demands 

The closing date for the receipt of completed applications is midnight on 25th February 2026. 

Interviews are due to take place on Wednesday 11th March 2026.

For an informal discussion about this role, please contact Mary Hawes on 01303 853555.

How to apply

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.

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